Our Services
At Counselling & Behaviour Services, we operate at the intersection of psychotherapy and disability support. Our team is committed to creating a truly inclusive model of care—one that embraces individuals with differing abilities and the neurodiverse, to account for each person’s life experiences and needs.
Support that Meets Your Where You Are
At Counselling & Behaviour, we know finding the right support can be overwhelming. Maybe you’ve tried therapy and didn’t find the right fit, or maybe you’re coming out of a treatment program and unsure of your next step. You’re not alone—and we’re here to help.
Help within reach
Are you the parent of a child with disabilities or ASD who resists therapy? We focus on building connections that make therapy feel safe and accessible.
Care that fits your needs
Struggling to find services, build coping skills or feel understood in therapy? We specialize in strategies that work for you or your child. Let’s find a better way—together.
Support that sticks
Need continued support after hospital-based treatment? We’re here to walk you through next steps and the complexity of everyday challenges—one day at a time.
Evidence-based therapies tailored for every stage of development
Children & Families
We support children through play-based, behavioural, and family-centred approaches that meet their unique developmental and emotional needs. Whether it’s building social skills, managing big feelings, or navigating a diagnosis, we work closely with parents and caregivers to create consistent, supportive strategies across environments.
We can help with:
Autism and developmental needs
ADHD and behavioural challenges
Emotion regulation and anxiety
Parent-child relationship dynamics
School and peer-related stressors
Teens & Young Adults
Adolescence and early adulthood come with big questions—and big feelings. Our therapists provide a safe, affirming space for young people to explore identity, build coping skills, and feel more confident navigating life, school, relationships, and mental health challenges.
We can help with:
Anxiety, depression, and low self-esteem
Identity development and self-exploration
School stress and academic pressure
Social struggles and peer conflict
Family changes or conflict
Adults & Couples
Whether you're feeling overwhelmed, navigating a major life transition, or seeking deeper connection in your relationships, we’re here to help. Our approach combines evidence-based strategies with compassionate care to help you feel more grounded, empowered, and supported.
We can help with:
Anxiety, burnout, and stress
Relationship challenges
Grief and loss
Parenting or fertility-related concerns
Life transitions and identity shifts
Terms of Service
Client-Psychotherapist Service Agreement
Welcome to Counselling and Behaviour Services. This document outlines key information about our services, policies, and your rights as a client. If you have any questions, we can discuss them during your first session or at any time during our work together.
Psycho-therapeutic Relationship
Psychotherapy is a collaborative relationship built on clearly defined rights and responsibilities. As a client, you have rights and responsibilities that help support the therapeutic process. I, as your psychotherapist, also have legal and ethical obligations to uphold.
Goals of Psychotherapy
Therapeutic goals vary and are set by you based on your needs. These may include long-term goals such as improved well-being and self-awareness, or short-term goals like managing anxiety, building relationships, or addressing specific behaviours. I may offer guidance, but the direction of our work is up to you.
Risks and Benefits
Therapy can bring up difficult emotions and memories, and progress may be gradual. There are no guarantees of success. However, many clients experience meaningful benefits such as improved coping skills, reduced symptoms, greater emotional regulation, and a better quality of life. Your active participation, both in and between sessions, is essential for progress.
Appointments and Cancellations
Sessions are 50 minutes unless otherwise arranged. Appointments are reserved for you and you alone. Please provide at least 48 hours’ notice for cancellations. Appointments cancelled with less than 24 hours’ notice, or missed without notice, will be charged the full session fee.
*Note: Insurance providers do not reimburse for missed sessions. Late arrivals will still end at the scheduled time.
Confidentiality
Your information is kept private. I will only release information with your written consent, except in these situations:
Risk of harm to self or others
Suspected child abuse or neglect
Court orders or subpoenas
Consultation with other mental health professionals (without identifying details)
I will always limit disclosures to what is legally required and will consult other professionals as needed.
Parental Involvement
Parents/guardians are encouraged to participate in the therapeutic process, including regular check-ins with the therapist. However, to support the development of trust and openness, a degree of confidentiality will be maintained between the therapist and the child.
While the legal consent is provided by the parent/guardian, the therapist will also seek the child’s voluntary participation (assent) in therapy. If the child is unwilling to engage, this may be discussed with the parent/guardian to determine next steps.
Record Keeping
Session notes and treatment plans are securely stored using the Janeapp electronic system. Any paper notes are destroyed once transferred. Records are retained for a minimum of 10 years. If you request a release of your records, a signed consent form specifying the recipient and content is required. Parents have the right to access records; however, the therapist may limit access to protect the best interests of the child.
Fees and Payment
Payment is due at the time of your session unless otherwise arranged. Accepted methods include cash, e-transfer to info@counsellingandbehaviour.com or through the credit card we have on file. Fees are non-negotiable. Unpaid balances may be referred to collections and/or result in legal action. OHIP does not provide coverage for our services.
A 15% fee will be applied to invoice and balances if payment is not received within 15 days of service. This amount will be charged to the credit card on your file.
Additional Fees
Letters or reports: billed based on time spent (not always covered by insurance).
Court involvement or subpoenas: billed at the full hourly rate including travel and expenses.
Insurance
If your plan covers mental health service from a Social Worker, you are responsible for submitting claims to your insurance provider. I will provide a receipt with my registration number. If your insurer requires additional information, I will assist as needed.
Email Communication
Email is used only for administrative purposes. While I use a secure and encrypted account, email is not appropriate for psychotherapy content. You may opt out of providing your email; however, I may occasionally use it to check in or share helpful resources.
Contacting Us
For non-urgent matters, please email info@counsellingandbehaviour.com. Messages are typically returned within 2 business days.
*This practice does not provide emergency services. If in crisis, please call 911 or go to your nearest emergency department.
“Many of the families I work with face both emotional and behavioural challenges, particularly related to ADHD and ASD. I refer them to Counselling and Behaviour Services because I trust their balanced approach. The team integrates behavioural science with genuine therapeutic rapport. One parent told me it was the first time they felt truly seen in a clinical setting.”