FAQs

  • No referral is needed. You can self-refer by booking a free initial consultation through our web site. You will be able speak with a one of our psychotherapist to understand your needs and determine if our services are the right fit for you.

  • Yes, we provide family and caregiver support sessions to help loved ones understand mental health challenges and learn effective ways to offer support.

  • Dialectical behaviour therapy (DBT) is a form of evidence-based psychotherapy which aims to teach people to use skills and strategies in order to move forward and live a meaningful life. The term "dialectical" comes from the idea that exercising two opposites—acceptance and change—brings better results than either one alone.

  • Attention-deficit/hyperactivity disorder (ADHD) affects attention span and concentration and can also affect how impulsive and active the person is. People with ADHD often have trouble paying attention and focusing on tasks, they tend to act without thinking, and have trouble sitting still. It is one of the most common disorders among young people.

  • Autism, or Autism Spectrum Disorder (ASD), is a chronic neurodevelopmental condition with a broad range of symptoms including challenges with, social skills, repetitive behaviours, emotional and behavioural regulation, speech and nonverbal communication.

  • Depending on their area of specialization, psychotherapists may provide family therapy, cognitive behavioural therapy or talk therapy. If you are looking for someone who can help you work through challenges with mood, emotional regulation, relationships or talk therapy, you are looking for a psychotherapist.

    Psychologists apply testing and a scientific approach to helping people understand and manage their behaviour, focusing mainly on how people think, behave and feel. Psychiatrists are medical doctors with the ability to prescribe medication, psychologists cannot.

  • While all three can support mental health:

    • Social workers provide therapy and support using a holistic, client-centered approach.

    • Psychologists often specialize in psychological assessments and diagnosis.

    • Psychiatrists are medical doctors who can prescribe medication.

    Social workers focus on helping clients navigate emotional challenges, relationships, systems, and social determinants of health.

  • Psychotherapy may be covered by your private or extended health insurance. It is your responsibility to verify coverage for the service provided, so ask your insurer about your level of coverage. Fees must be paid regardless of insurance coverage.

  • Yes, we offer specialized therapy services for children and teens dealing with behavioural, emotional, or developmental challenges.

  • Yes, we offer secure virtual therapy sessions to clients. This allows you to access our services from the comfort of your home.

  • A social worker is a regulated health professional trained to support individuals, families, and communities in managing life’s challenges. Social workers who provide therapy have advanced training in mental health and use evidence-based approaches to help clients improve their well-being.

  • Yes. Social workers with appropriate training and credentials—such as Registered Social Workers (RSWs) or those with a Master of Social Work (MSW)—are qualified to provide psychotherapy.